A guide to your purchase

Payments & Product Access

Know what you are buying, how to open your tools and where to manage your access. All our products are digital, so there is no physical shipping.

Buying on our website

Choose your product and plan in the Shop, then review the total price, currency, access period and renewal details before paying.

Web payments are processed by Stripe. The payment methods available for your purchase are shown at checkout. Your full card details are handled by Stripe and are not stored in our application database.

Opening your web tools

Once payment is confirmed, sign in to the account used for the purchase and open your Dashboard. Your active products appear in your workspace.

Creating an account does not unlock every paid tool. Calendar is free with an account; other products follow the access included in your purchase. Project & Task Planner follows the team seat allowance of your selected plan.

Plans and renewals

Recurring plans are paid upfront for the selected monthly, 6-month or 12-month period and renew until cancelled. Availability depends on the product. Check your selected plan before payment.

The Wedding Planner 12-month pass is a one-time payment and does not renew automatically.

Visit Billing while signed in to manage your web subscriptions. Cancelling a renewal and requesting a refund are separate actions.

Buying through Etsy

Our Etsy listings are digital products. Follow the download and setup instructions supplied with your order to use your Google Sheets template.

Eligible purchases also include 60 days of access to the corresponding web tool. Sign in to Mycozysheets, open Activate Etsy Purchase and enter your Etsy order number to verify your purchase.

Project & Task Planner is excluded from this offer. Custom orders follow the tool choices included in their package. The offer shown with your purchase determines your eligible access.

Need help with a purchase?

If access has not appeared after payment confirmation or an Etsy order will not activate, contact Support with your product name, account email and receipt or order reference. Never send passwords or full payment-card details.

For renewal cancellation, withdrawal or refund requests, read our Cancellation & Refunds page. Etsy payment and refund requests use Etsy’s order help process.